Chiranjib from India asks about the Windows XP restart problem when booting. Here’s the complete problem he has mentioned:
Few days before my friends computer was not booting properly. When switching on the cpu it showed the manufacturer’s logo and option came like safe mode, start window normally. Last known good configuration. If any of the option selected the process restarts again and again. Safe mode option not effective too. It could not reach the desktop. Where may cd the problem?
This usually happens because some critical error occurs and the Windows ceases operation in order to save you from any hardware damage. This critical error is called Blue Screen of Death in the Microsoft world. There are two situations where you can get these Blue Screens of Death (abbreviated as BSOD):
1) During Startup
If you are encountering the automatically restart problem before you can logon to Windows, then you should follow the steps below in order to troubleshoot the problem:
- Start your computer and keep tapping F8 to get the advanced Operating System Options.
- In the Options, select “Disable Automatically Restart Windows“, Windows will start loading.
- Now most probably you’ll get a Blue Screen of Death like the picture below:
On this screen you will find useful information about what was the cause of this critical error that Windows has encountered. The most important information from the BSOD is the following:
- The faulting module or file name (SPCMDCON.SYS in picture)
- The name of the fault (PAGE_FAULT_IN_NONPAGED_AREA in picture)
- Stop Error Code (0×00000050 in picture)
If you get all this info, you can easily get what your problem is. Here is a list of most popular Stop error codes and their possible solutions.
2)Randomly After Logging In
If you can log in to your Windows system and the system restarts randomly, then do the following:
- Right Click My Computer –> Properties –> Advanced –> Startup And Recovery –> Settings
- Under System Failure, uncheck “Automatically Restart” as shown in the picture below:
Now if the system gets a critical error, it will not automatically restart. It will show you the Blue Screen of Death from which you can get the Stop error code and other information to troubleshoot the cause. You can see the list of most popular Stop error codes. If you have any problems, please leave a comment here. Then we can solve the problem collaboratively.
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Tags: advanced operating system options, blue screen of death, blue screens, bsod, critical error, error codes, hardware damage, Microsoft, page fault in nonpaged area, possible solutions, problem, SPCMDCON, system failure, system options, Windows, Windows XP
June 29th, 2008 at 6:07 am
article is very helpful
July 20th, 2008 at 7:47 pm
i hv another prob.. while starting, it come out
Choose Your Operating System
Win XP Home Edition
Win XP Home Edition(TuneUp Backup)
Win XP Home Edition Setup
rite now. if not choose, auto will go to setup..
how to solve???? Thanks
August 1st, 2008 at 5:21 pm
i have problem with my pc dose not start when i preesed power switch gree light on then after red light blinking can you please let me what to do i also change motherboad too has same problem same star black color window came on screen saying thatsafe mode,start window normally. it could not reach the desktop plaease let me what to do?
August 3rd, 2008 at 10:38 pm
yogesh patel, while starting computer keep tapping F8 for advanced options and select last known good configuration from the list. Please tell me if this solves your problem.
November 30th, 2008 at 2:14 am
actually i hav also dis problm means it also seems in my windows but at another condition means actually i hav a genuine windows mediacenter dition but i just want to install pirated xp in my pc and when i try to install that then system seems blue screen so wat’s d solution to remove dat notification. pls
thankz